Shipping Policies
Shipping Policy
At Slender Boutique, we understand the importance of timely and reliable shipping. We strive to provide our customers with the best possible shipping experience, and this policy outlines our shipping procedures, rates, and estimated delivery times.
Estimated Delivery Times
The estimated delivery times for our shipping rates are as follows:
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days
Shipping Methods
We offer the following shipping methods:
Ground Shipping: Our standard shipping method, which is typically delivered within 3-7 business days.
Air Shipping: Our expedited shipping method, which is typically delivered within 1-3 business days.
International Shipping: We ship internationally to select countries. Please note that international shipping rates and estimated delivery times may vary.
Order Processing and Shipping
Orders are typically processed and shipped within 24-72 hours of receipt. However, please note that orders may be delayed during peak periods such as holidays or due to unforeseen circumstances.
Tracking Information
Once your order ships, you will receive an email with tracking information. You can use this information to track your order's progress on the carrier's website.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact the carrier and us immediately. Slender Boutique shall not be held liable for lost, stolen, or damaged packages once they have been handed over to the carrier for delivery. All deliveries are the responsibility of the shipping carrier once they are in their possession.
Any claims for lost or stolen packages must be directed to the shipping carrier. Customers are encouraged to file a claim with the carrier if they believe their package is lost or stolen. We will assist with any necessary documentation required for the claims process.
Address Accuracy
Customers are responsible for providing accurate shipping addresses at the time of order. Failure to do so may result in lost or returned packages, for which Slender Boutique will not be liable.
Order Modifications and Cancellations
Once an order has been placed, modifications or cancellations may not be possible due to our streamlined processing system. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
Return and Refund Policy
If you need to return or exchange an item, please review our return and refund policy for more information.
Special Handling and Delivery Requirements
Please note that some items may require special handling or delivery requirements. If this is the case, we will notify you of any additional fees or charges.
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time without notice. Any changes will be posted on our website and will be effective immediately.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us via WhatsApp at (786) 542-1959. We're always here to help.
By placing an order on our website, you acknowledge that you have read and understood our shipping policy.
Thank you for shopping with us!